What should I do if a video or link won't play or open?
How to handle a broken link to a resource, and known issues with pilot assets
What to do
Ask L.E. to summarize the resource for you. You can keep learning without waiting for the video or link to be fixed.
For example, you might say: "The video in this activity won't play. Can you summarize what it covers?"
Why this happens
Some videos and links come from outside websites. Their owners sometimes change or remove them without letting us know, so a resource that worked before may stop working.
Help us improve
If you have a moment, flag the broken video or link for us in feedback unless it is already listed below. During the pilot, we're keeping track of these so we can fix them in future updates.
Known Issues
These are assets within the curriculum that have already been reported and confirmed as broken. We will update this list as we identify others. If a video you're having trouble with is on this list, no need to report it again - just follow the instructions above to work around it instead.
- Elective: Communications - "Considering Emotional Impact" video